Video Analytics Management and Retrieval
We take a pioneering approach to the process of information management. Our process of putting the most-needed imagery closest to the users who require it soonest allows you to maximize the capacity and performance of your imagery management assets. We hold our file management and visual information storage requirements to the highest standards, meeting or…
Service to our Customers
Whether our customer is the Department of Defense, the Department of Transportation, or a state organization, we provide a one-stop-shop for products, people, and ideas to accomplish the mission on time and within budget.
Service to our Country
This commitment has driven Tell Us What You Need since its founding by Marine Veteran, Christopher Cox. Honor, Courage, and Commitment have been hallmarks of the U.S. Marine Corps. The very same values drive us in our pursuit of customer satisfaction, continuous process improvement, and spirit of excellence.
TUWYN Provided Onsite and Remote Service Desk (Tier1, Tier2, and Tier3) Level Support 24x7x365
ITIL Service Desk (PWS 4.1): TUWYN provides daily onsite support and operations for GBMS by providing Tier 1, Tier 2, and Tier 3 Service Desk IT Support. As part of these services, we offer and maintain daily onsite and remote Information Technology (IT) support services for 175 users within seven office locations. Onsite support consists…
TUWYN Project Management, Hardware and Software deployments, Testing and Configuration Management Support, Hosting Services, and Premier and Executive Support
TUWYN provided Hosting Services for Greater Baden Medical Services (GBMS) Health IT system within our Datacenter, and also provided PaaS for the GBMS developers. TUWYN presented GBMS with a project management plan to transition the onsite healthcare system to a hosted solution. Once the plan was approved, TUWYN successfully migrated the Healthcare IT (GE Centricity…
IT Management Consulting
TUWYN’s Network Design and Strategic Planning combines fieldwork from our talented network engineers with oversight from senior-level consultants to deliver customized solutions to our clients. By sharing expertise from both sides of our company, Our network engineers serve as architects and builders of total-picture systems that are molded to your specific needs. In addition to…
Help Desk Support
At TUWYN, we believe that exceptional client services can only be delivered by exceptional people. Cornerstone to our belief is a philosophy driven by values to consistently exhibit the highest degree of integrity, professionalism, and specialized knowledge. Our mission is help our clients and our people excel. This truth is deeply embedded in our firm’s…
Managed IT Services
TUWYN IT Services are designed specifically to satisfy the technology needs of businesses and local, state, and federal government agencies. Leveraging our team of highly trained engineers enables TUWYN to provide our clients with affordable, proactive solutions that reduce our clients costs and minimize operational risks all while increasing productivity. Our solutions, built in collaboration…